Sales Support Specialist
Our family is growing. Our people are most consequential to our success.
We’re in pursuit of a highly qualified Sales Support Specialist to join our team. In this role, your focus will play a critical part in providing valuable support in ensuring smooth sales operations and customer satisfaction. The ideal candidate will have experience in customer service, order entry or similar background. Having a high attention to detail is important. Strong teamwork and interpersonal skills are essential for success in this role.
By utilizing your expertise, you will contribute to the development and maintenance of positive customer relationships, while ensuring the smooth operation of our sales team. Join us and make a significant impact on our sales efforts and overall business success.
When you’re here, you’re part of the family.
Responsibilities:
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Provide data and guide to help co-departments
- Monitor project status
- Manage sales tracking tools and report on important information
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
- Suggest sales process improvements
Qualifications:
- Positive and professional attitude
- Three years of industry experience
- Strong organizational skills and time management skills
- Strong ability to problem solve
- Two years order management experience
Compensation:
- Benefits package
- Salary of $60,000 base salary (negotiable)
- Bonus incentives