Installation and Project Management

Merchants understands the value of effective project management and well-executed installation. With that, Merchants has built an internal team of experts to lead our installation and project management teams with the goal of streamlining the final steps of every project and providing industry leading customer service.

The project management team tracks all shipments, works with clients to schedule and prepare for upcoming deliveries and provides timelines to all teams throughout the installation process.

Our installation team executes provided installation documentation, provides site pre-planning and field verification, executes necessary product staging and the team removes all product packaging from site. The leaders of the team are always on site and do an excellent job troubleshooting and resolving any unforeseen issues throughout the installation process to ensure every detail is taken care of through the final punch list walkthrough. The team is trained to install almost all major manufacturer’s products including Inscape, west elm Workspace and Global.


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